phone call with one of the social workers Yesterday

The batle is still unchanged and going. Yesterday my mother talked on the phone with "Annette" one of the social workers (not sure or you can call them that) She asked her when they planned to go work together with the Dutch and Belgium authorities. On this Annette replied with this phrase "We don't care about the dutch authorities and the Belgium ones since they don't have a say in this case:"
Its a very strange reaction espacailly since in the court papers it clearly stands that the higher court has decided that they have to work together but they refuse to do that. Can you believe that?
I certainly can't yet its happening.